Returns & Exchanges

At The Earthling, we want you to love your sustainable beauty routine; if a product isn't the right fit, you can return or exchange it within 30 days of purchase. We offer full refunds for unopened items and store credit for gently used products to ensure your satisfaction while minimizing environmental waste.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original eco-friendly packaging, ensuring all glass bottles are secured to prevent breakage during transit.

• 3.
  Ship It Back

  Affix the prepaid carbon-neutral shipping label provided via email and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method or issue store credit within 5-7 business days.