Frequently Asked Questions

Everything you need to know about our sustainable beauty rituals.

Are your products 100% natural and vegan?

Yes, all products at The Earthling are formulated with plant-based ingredients and are 100% vegan and cruelty-free. We never test on animals or use synthetic fragrances.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. We use carbon-neutral shipping partners to ensure your beauty haul arrives with a minimal environmental footprint.

What is your return policy?

We offer a 30-day satisfaction guarantee. If a product doesn't suit your skin type, you can return it for a full refund or exchange, provided at least 50% of the product remains.

Is your packaging recyclable?

Absolutely. We use glass jars, aluminum tubes, and FSC-certified compostable boxes. We avoid single-use plastics in all our secondary packaging.

Do you ship internationally?

Currently, we ship to North America, Europe, and Australia. International shipping times vary between 7-14 business days depending on customs processing.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Afterpay.